Burger King's new AI agent will listen to orders and 'coach' workers on being 'hospitable'

Burger King's new AI chatbot will live inside employees’ headsets in an effort to measure "friendliness" at the fast-food ...

Fast Food Giant Is Using AI to Make Sure Human Employees Say ‘Please’ and ‘Thank You’

The BK Assistant web and app platform will be available to all U.S. restaurants by the end of 2026, the spokesperson stated. The voice-enabled headset experience with Patty is currently being piloted ...
eWeek

Burger King’s New AI Assistant Guides Staff, Tracks Politeness

Burger King tests AI assistant Patty in 500 US restaurants, using smart headsets to coach staff, streamline operations, and track customer service trends.
Restaurant Dive

Buns, bots and ad-buys: Burger King talks strategy at RBI investor day

The years-long Reclaim the Flame program will continue with a renewed emphasis on core menu food quality and accelerated ...