Metro Atlanta tax preparers face heat from disgruntled customers, who allege the business faked documents and kept money owed to the IRS.

Officials said Tracey Hernandez, 39, pled guilty to aiding and assisting in the filing of a false tax return on Sept. 5.

If you paid Whitlan Tax Service and suspect your returns were never filed, start by gathering bank records, receipts, ...

Americans spend an average of $250 to have someone else handle their taxes. But many taxpayers can get free help in preparing and filing their tax returns.

Several metro Atlanta taxpayers accuse a tax preparer of falsifying documents and, in some cases, never filing their tax returns.

Felecia Stevenson, owner of six Jackson Hewitt locations, and Park Forest-based Kirby Ashley outline new deductions for tax filers.

Up to a third of Americans wait until the last two weeks to file. A GVSU accounting professor shares key "dos and don'ts" for choosing a tax preparer when you're under pressure.