The PUC works to ensure safe and reliable electric, natural gas, pipeline, motor carrier, rail, telecommunications, water and wastewater service at reasonable rates.

If you cannot reach a resolution, file a complaint with the PUC online or by phone. If your feedback is TERMINATION related, consider contacting BCS by phone at 1-800-692-7380 …

Explore how the PUC regulates the electric utility industry in Pennsylvania, including information on consumer savings, electric retail markets and sustainability.

Call us at 1-800-692-7380 or contact us online. Public utility documents available electronically include case dockets, public meeting orders and more. Find utility-related reports, laws and …

Two types of complaints can be filed with the PUC— informal or formal. Common informal complaints include residential billing issues, service quality and payment arrangement requests.

Explore how the PUC regulates the electric utility industry in Pennsylvania, including information on consumer savings, electric retail markets and sustainability.

Check out how the PUC regulates motor carriers in Pennsylvania, including limos, taxicabs, transportation network companies (Uber, Lyft) and movers.

The PUC oversees nearly 7,000 entities providing utility services across Pennsylvania, including electric, natural gas, telecommunications, water and pipeline.

Formal complaints against utilities are not confidential; they are posted on the PUC website and are subjected to public inspection. Formal cases are generally processed through the Office of …

The Bureau of Consumer Services responds to consumer complaints, provides utility-related information to consumers and monitors utility compliance with PUC regulations and evaluates …