In our next Shop Owner Sucess webinar Nancy Friedman the "Telephone Doctor" will discuss how to achieve better brand and company customer loyalty. You get less than 20 seconds when a customer walks into your shop or calls and asks a question. It’s those 20 seconds that means the sale. Improving your company’s approach to customer interactions can have a noticeable impact on customer retention, renewal, and satisfaction. Nancy’s Golden Nuggets program is unique, engaging, entertaining and educati
1:52
In our next Shop Owner Sucess webinar Nancy Friedman the "Tele…
4.9K viewsMar 29, 2019
FacebookKUKUI
The Service Mentality - Resiliency From Nancy Friedman The Telephone Doctor Customer Service Expert
3:18
The Service Mentality - Resiliency From Nancy Friedman The Teleph…
11.4K viewsNov 2, 2020
YouTubeNancy Friedman Keynote Speaker
A. S. A. P. - How to Handle the Irate Customer - Nancy Friedman
A. S. A. P. - How to Handle the Irate Customer - Nancy Friedman
Mar 11, 2019
nancyfriedman.com
Great Service Starts with A Smile with Nancy Friedman, Telephone Doctor
0:46
Great Service Starts with A Smile with Nancy Friedman, Telephone …
3.7K viewsOct 17, 2017
YouTubeNancy Friedman Keynote Speaker
How to put a call on hold more effectively - Telephone Doctor Customer Service training .
2:35
How to put a call on hold more effectively - Telephone Doctor Cus…
1.7K viewsMay 1, 2023
YouTubeNancy Friedman Keynote Speaker
Nancy Friedman - The Telephone Doctor
39:01
Nancy Friedman - The Telephone Doctor
503 viewsJul 25, 2022
YouTubeThe Franchise Woman: Powered by Zorakle Pr…
10-1-23 Hamilton Health WELCOME to www.serviceskills.com (Nancy Friedman - The Telephone Doctor )
3:02
10-1-23 Hamilton Health WELCOME to www.serviceskills.com (Nancy …
221 viewsOct 2, 2023
YouTubeNancy Friedman Keynote Speaker
12:39
12 MINUTE DEMO - Nancy Friedman, Keynote speaker - Customer Servi…
3.5K viewsAug 7, 2013
YouTubeCustomer Service Training by Telephone Doctor
2:18
Nancy Friedman, The Telephone Doctor's ASAP Technique Handlin…
34K viewsJun 5, 2017
YouTubeNancy Friedman Keynote Speaker
9:57
Customer Service Keynote Speaker
204.7K viewsMay 13, 2009
YouTubeCustomer Service Training by Telephone Doctor
1:07
Why "We Can't do that" is a bad phrase. How to fix it. By Nancy Fri…
2.6K viewsMay 10, 2017
YouTubeNancy Friedman Keynote Speaker
1:06
Customer Service Training Tip | Tie Downs
246 viewsMay 9, 2017
YouTubeNancy Friedman Keynote Speaker
1:48
EXCUSES are USELESS from Nancy Friedman, Telephone Doctor, Cust…
3.7K viewsFeb 7, 2018
YouTubeNancy Friedman Keynote Speaker
1:30
Why "WHAT WAS YOUR NAME AGAIN?" Is not effective! Telepho…
2.5K viewsApr 17, 2021
YouTubeNancy Friedman Keynote Speaker
1:02
Nancy Friedman The Telephone Doctor reminds you to Check you…
288 viewsMay 5, 2020
YouTubeNancy Friedman Keynote Speaker
Email tip !! Really an "anytime tip" from Nancy Friedman, The Teleph…
217 viewsFeb 13, 2019
YouTubeNancy Friedman Keynote Speaker
1:00
Nancy Friedman, The Telephone Doctor Discusses WACTEO - WHA…
308 viewsNov 6, 2019
YouTubeNancy Friedman Keynote Speaker
5:34
Customer Service Training Video - Attitude
22.2K viewsJun 21, 2012
YouTubeCustomer Service Training by Telephone Doctor
1:35
Service Recovery - Apologize Sincerely
2.3K viewsAug 31, 2017
YouTubeNancy Friedman Keynote Speaker
Watch Sewing With Nancy on PBS Wisconsin
Mar 18, 2020
pbswisconsin.org
2:46
Why ROLE PLAYING isn't that helpful. Nancy Friedman Keynote …
474 viewsOct 12, 2016
YouTubeNancy Friedman Keynote Speaker
21 Key Customer Service Skills (and How to Develop Them) - Help Scout
11 months ago
helpscout.com
Dr. Neil Friedman, Top Rated Breast Cancer Doctor in Baltimore - Mercy
Jan 8, 2022
mdmercy.com
Well-Known Cleveland Lawyer Jeffrey Friedman Passes Away at t…
Jun 1, 2022
clevescene.com
2:33
Customer Service Training Videos - by Telephone Doctor Customer Se…
10.6K viewsAug 27, 2014
YouTubeCustomer Service Training by Telephone Doctor
3:03
Hold Please – Medical Office Phone Skills
43.8K viewsNov 26, 2014
YouTubeWink Productions
0:48
Being Put on HOLD remains one of the public's frustrating phrase to h…
968 viewsOct 30, 2018
YouTubeNancy Friedman Keynote Speaker
1:15
Friedman Fundamentals: What Drives Economic Progress
705.9K viewsApr 10, 2019
YouTubePolicyEd
Podcasting Tips for True Crime Enthusiasts
85.1K viewsMay 2, 2023
TikTokjenafriedman
10:56
Performing a Friedman-Fr Test in Nonparametric Statistics, Exampl…
46K viewsDec 5, 2019
YouTubeDane McGuckian (STATSprofessor)
See more videos
Static thumbnail place holder